The stone business for us is a labor of love. We are happy to be able to find the proper homes for the stones that choose to find us and pass through our hands to our customers! And we want YOU to be happy as well with what you received from Throwin Stones and the transaction that occurred. This for us is an integral part of doing business with these fascinating natural products. If you are not happy with what you receive, please let us know immediately upon delivery.
If a return is what is required, we expect the stone(s) to be post marked back to us within 7 days of receiving them, and to be received by us in the same condition as when shipped. Unless otherwise specified, we will expect you to pay the shipping to return the stone(s) to us. Thank you for understanding!
Throwin Stones is very conscious and sensitive of your right to privacy. As a result, we do not record any personal information during your visit to our website except when you provide it to purchase our products, register an account, and/or subscribe to our newsletter. Our mailing list is private and is never given to a third party source - when you sign up with Throwin Stones, the only communication you will receive as a result will be on behalf of Throwin Stones exclusively. Our website does allow you to create an online profile. With this online profile you are able to track orders and maintain billing and shipping information. We do not save your credit card information and so you will be asked to type in your payment info each time you place an order.
HERE ARE SOME COMMON QUESTIONS WE HAVE ANSWERED REGARDING YOUR PRIVACY:
What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with placing orders.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, or fill out a contact form.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, or sign up for our newsletter in the following ways:
- To quickly process your transactions.
- To send periodic emails regarding your order, contact inquiry, and/or newsletter subscription.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information when placing an order and entering, submitting, or accessing your information. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a secure gateway provider and are not stored or processed on our servers.
Do we use "cookies"?
What happens if a user disables cookies in their browser?
Some features on Throwin Stones will not fully function if you disable cookies. This includes your shopping cart, wish list, account registration, and login capabilities.
Any other privacy questions?